Excellent opportunity to participate in a new bottle redemption service. Must have outstanding people skills and ability to work in a fast paced environment with a dynamic team of others to help make life easier for our customers while saving the planet.
GENERAL JOB DESCRIPTION
The Redemption Center On-Site Supervisor is responsible for overseeing daily operations of RC including assisting customers in a professional and helpful manner while maintaining the appearance of the location to company standards. Additional responsibilities include communicating and reporting daily/weekly activities to appropriate departments, cash handling, maintaining daily operations and RC schedule.
ESSENTIAL JOB TASKS
• Thorough understanding of daily operations at Redemption Center including but not limited to: ability to maintain all equipment (RVM, ORWAK, Can Crusher, Floor Scrubber, pallet jack, stacker, ICASH, kiosk and POS system)
• Oversee daily RC operations and maintain compliance with company standards
• Accurate Cash handling, ICASH deposit, safe and cash drawer access and accountability to company standards and policies
• Facilitate employee training – to ensure all RC employees are given the necessary training and tools to perform their duties as required
• Supervise RC team to include: HR forms and regulations, company policies and standards
• Assist RC Department Manager with reviews, promotions, interviews and hiring or disciplinary actions
• Communicate with other departments as needed to maintain superior customer relations and operational needs
• Demonstrate professional appearance and grooming
• May be required to work in excess of 40 hours per week periodically as business needs require
• Assist manager with RC schedule
• Maintain RC supply inventory working with RC Property Coordinator to request supplies/delivery
• Maintain the location appearance including the retail backend and parking lot
• Educate customers to the BottleDrop Redemption Center system, including new account sign ups, purchase of bags/tags, demonstration of pay station and AHDD
• Assist with coverage in other locations as needed
• Consistently demonstrate a positive attitude
• May be required to attend meetings or training sessions outside of normal work schedule
• Follow all company safety policies and procedures
• Follow all company policies and procedures
• Interacting at designated locations with the staff to promote company values through ongoing training and development
• Act as the primary contact for assigned location
• May be asked to assist with the opening of new locations